Operating Hours: Thursday & Saturday: 12.30pm- 3pm

 
     
     
 
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Dear Customer,
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  Posted by:
  Yeo Teck Chye
  13/12/2018 11:00:57 PM
   
  Country:
  Singapore
   
  Subject: From Watch Restorer to Friends
   
  I've gone to JW Watch since they were in their previous premises until they moved to the current International Plaza place. In this time, I've sent a 1969 Seiko, a pre-owned Lord Marvel, an old Omega windup watch, an Omega Chronostop, my beloved 16013 Rolex, an old Seiko UFO, a 1000m Sector Golden Eagle, and a 1963 Rado Green Horse for full servicing, overhaul & restoration.
This may seem like an awful lot of watches to send to any 1 particular place, notwithstanding the fact that each took 3-4 months to finish & collect. It's also not a short amount of time by any measure, but each time I collect my watches from John or Angie, I am comforted knowing that they were in good hands, & with a watch-smith who knows what he's doing!
I recall sending my dearly departed Father-in-law's Rado Greenhorse to John for restoration & repairs, & having asked him to recondition the dial, was advised not to re-touch it to maintain a vintage look, less I loss all semblance of an old watch from 1963, with a dial heavily made-up & unblemished. Only someone who loves watches genuinely would render such advice, & today, I look at the watch, & it winds silky-smooth & keeps excellent time, and is in impeccable condition, along with all the other watches I have ever sent to him for repairs & servicing.

In due course of our transactions, we have become friends, together with his wife Angie, sister Annie, her mum & the people behind the glass windows doing the repairs. We have many long conversations about watches & life, in many of my visits to their showroom, a fitting testimony to not only their dedication to their craft, but also their amicable relationship with their customers! They are artisans at what they do, and for the same cost, we'd be hard-pressed to find an equivalent anywhere else! Great Work JW Watch! TC:)
   
  Posted by:
  Dr Leong
  26/10/2018 8:06:09 AM
   
  Country:
  Singapore
   
  Subject: Impeccable overhaul of vintage watches
   
  Having been a long-time customer of John's, I brought my vintage CWC W10 and Seagull ST5 to him for an overhaul, having complete faith that he would do a good job.

He didn't disappoint: he lovingly restored the W10, sourced for parts, and buffed the case to a beautiful finish. The ST5 was also serviced to the usual high standard; now both watches are ticking perfectly and ready to go on the next lap of their long and storied lives.

A pleasant surprise is that both watches are now - amazingly for 40-year-old watches - running within chrometer specs!

John is professional, honest, highly skilled and devoted to his craft. One couldn't ask more of a watchmaker.
   
  Posted by:
  Tony Hun
  01/01/2018 12:41:15 PM
   
  Country:
  Singapore
   
  Subject: After Sales Service
   
  I bought a pre-owned Panerai PAM312 from John on Jul'y17. It stopped suddenly last week and I brought it back to JW Watch for repair service despite warrantee was already over for this pre-owned piece. Despite JW Watch has standard three months repair time, John personally look into this and he informed me within hours after I past him my time piece. He even repaired it within same day and free of charge. I thanks John and his term of excellence after sales service and I am continue to visit his shop to look for more time pieces as I trust I have in good hand after my purchase.
   
  Posted by:
  Jay Quak
  16/03/2017 3:48:26 AM
   
  Country:
  Singapore
   
  Subject: Panerai PAM 48 Overhaul
   
  Watch was professionally serviced/overhauled at JW's. Highly recommended place for all luxury watch owners. Job took approximately 3 months to complete for less than expected compared to authorized Panerai dealership. The whole experience was definitely pleasant.
   
  Posted by:
  Juan
  03/07/2016 2:49:18 AM
   
  Country:
  Singapore
   
  Subject: Excellent service!
   
  I've had a vintage Omega and Rolex serviced and I am very happy with the results.

The work done on the vintage Rolex is incredible. It was in terrible shape and needed parts. JW was able to source original parts. The dial was cleaned-up very well and the case polishing was excellent.
   
 
 
 
     
 

 

Business Hours (2018):

Thursday : 12:30pm - 3:00pm

Saturday : 12:30pm - 3:00pm

Mon/Tue/Wed/Fri/Sun/PH : Closed

For more watches & accessories, pls visit:

JW Horological Gallery
10 Anson Road,
#02-88, International Plaza, Singapore 079903
(Beside Tanjong Pagar MRT)
Tel: (65) 65386055, Fax: (65) 65380980
Email: jwwatch@pacific.net.sg