Operating Hours: Thursday & Saturday: 12.30pm- 4pm

 
     
     
 
  TERMS / PAYMENT  
 
     
 
     
 

TERMS / PAYMENT

Order Information

New Update Watches ..... updated on every Wednesday & Friday by 10pm. These watches will be sold under 1st Come 1st Serve Basis for local walk-in customers only.

Existing Watches/Accessories ....... please email or call us to confirm the stock availability. We will HOLD the item(s) for 3 days while processing for payment. If we did not receive the payment after 3 days, the item(s) will be put up for sale again. We are sorry if we are unable to answer your mail immediately as we do not monitor this website 24hrs.

Payment

Local Walk-in customer
Purchase (Watches): We accept Cash & Cheque (upon clearance).

Repair Jobs (Watches): We accept Cash, Nets & major Credit Cards.

Oversea customer
Watch Purchase: Payment by Bank Wire Transfer. Please pay the exact amount and pay your own bank’s fees & commissions.

Accessories Purchase: Payment by Paypal. Please pay the exact amount in US dollars.

Warranty

We offer (1 to 12 months) inhouse warranty on most of our watches unless otherwise stated. Our warranty do not cover mishandling, wear/tear and accident.

Shipping

We ship by EMS Speedpost, Air Parcel Post and FedEx Express. Shipping and insurance charges will be advised accordingly to your purchase item. Buyers are responsible for their items without any insurance coverage. Buyers are also responsible for any customs duties and taxes of their respective country.

Insurance

All insured item(s) that are lost will be subjected to investigation and conclusions done by the insurance and shipping companies before any claims are made. This may take more than 180 days to conclude and advise.

Feedback

We welcome your feedback. Should you feel dissatisfied with any of our goods or services, please contact us at Tel: 65-65386055 , Fax: 65-65380980, Email: jwwatch@pacific.net.sg.

PRIVACY POLICY

Accountability

We will be responsible for all personal data collected. All personal data collected will be used andprocessed fairly and lawfully while in our possession or custody. We ensure all our consumers that we would be accountable for our organisation's compliance to our Privacy Policy.

Specifying Purposes

Personal data collected, will not be used for a new purpose unless we obtain consent from our consumers. We are the sole owner of the personally identifiable information collected on this site. We collect personally identifiable information for the sole purpose of registering a user for our web site

Consent

We do not collect sensitive information from our consumers. We assure all consumers that all personal information collected would be used or disclosed only for the purposes for which it was collected.

Limiting Collection

Only the necessary personal data is collected from consumers’ for business purposes. Both the amount and the type of data collected shall be limited to that which is necessary to fulfill the purposes identified.

Limiting Use, Disclosure and Retention

We will not disclose, share, transfer, sell or rent personally identifiable information to any 3rd party. We do not send unsolicited marketing email to our consumers. Consumers will occasionally receive email on special promotions we hold. Out of respect for the privacy of our users, users may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email. We do not keep personal data for longer than is necessary for those purposes for which they are collected. We have developed guidelines and implemented procedures to govern the destruction of personal data that are no longer required to fulfill the identified purposes. We do not use "cookies", “web-bugs” or any other tracking technologies to collect information from users of our web site. We would not display or make publicly available, whether through online directories, customer lists or otherwise, the personally identifiable information collected.

Accuracy

We ensure our consumers that all personal information collected is accurate and kept up to date. We do not maintain duplicate copies of personal information in different systems.

Safeguards

We ensure our consumers that appropriate security safeguards are in place to protect personal data against unauthorised access, misuse, disclosure, copying, use, alteration, accidental loss or theft, destruction or damage. Only authorised personals have access to our systems. Consultants, contractors or other temporary employees do not have access to the data.

Openness

Our data protection policy (Privacy Policy) is displayed on the web site and the policy is set out in the same language medium as the web site. We encourage all our consumers to read our Privacy Policy to understand the our objective of collection their personal data.

Individual Access and Correction

We allow our consumers the right to access their personal information. Consumers can access their personal information by using their respective username and password to gain access to their personal information. If your personally identifiable information changes, or if you no longer desire our service, you may correct, update or remove your personal data at the member information page or by emailing our

Customer Support.

We will respond to our customer’s request within a reasonable time and we charge / do not charge a reasonable fee / a fee for providing the information or data requested for.

Challenging Compliance

Our mechanisms and processes are in place to receive and address complaints or inquiries about our policies and procedures relating to the handling of personal data. Appropriate measures taken to amend policies and procedures if a complaint is found to be justified.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. This Privacy Policy applies solely to information collected by this website.

 
     
 

 

Business Hours (2017):

Thursday : 12:30pm - 4:00pm

Saturday : 12:30pm - 4:00pm

Mon/Tue/Wed/Fri/Sun/PH : Closed

For more watches & accessories, pls visit:

JW Horological Gallery
10 Anson Road,
#02-88, International Plaza, Singapore 079903
(Beside Tanjong Pagar MRT)
Tel: (65) 65386055, Fax: (65) 65380980
Email: jwwatch@pacific.net.sg