Operating Hours: Thursday & Saturday: 12.30pm- 3pm

 
     
     
 
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Dear Customer,
You can drop us a message in our forum by clicking the button below. Thank you.
   
Author
Message
  Posted by:
  Stephen
  31/08/2012 8:34:45 AM
   
  Country:
  Singapore
   
  Subject: Rolex
   
  John,

I am a very happy customer this afternoon when I collect my polished watch.
I appreciated very much for restoring the my battered -looking Rolex back to its original shine.

Thank you very much.

Stephen

   
  Posted by:
  Sam Tan
  19/07/2012 6:25:10 AM
   
  Country:
  Singapore
   
  Subject: OMEGA DYNAMIC
   
  Dear John

All I can say is a big 'Thank You' for an excellent service by you.

God Bless!!


Sam
   
  Posted by:
  Ong Wei Yi
  21/01/2012 12:57:01 PM
   
  Country:
  Singapore
   
  Subject: Overhaul on Rolex Datejust 1601
   
  Dear JW,

I would like to offer my thanks and gratitude for your wonderful overhaul job on my vintage Rolex Datejust 1601. The overhaul was so well done to such a degree that when I went down to Rolex Service Center on the same day to get a replacement leather strap, the lady asked me if I just bought it! It was a comment that proves how well JW's services are.

Keep up the good work JW. I will continue to recommend you to whoever needs services on their watches!

Ong Wei Yi
Singapore
   
  Posted by:
  WL
  29/12/2011 5:18:04 PM
   
  Country:
  Singapore
   
  Subject: Ballot instead of first-come-first-served.
   
  Dear JW,

Kindly pardon me for my ignorant to your reason for a first-come-first-served (FCFS) purchase policy, however, after encountering an incident due to the vying for a popular watch, I notice that there can be loophole under the current FCFS system as there is no reliable witness around to verify who has reached earlier and there are disappointment/frustration among keen sincere buyers, who due to whatever important reason, may not be able to participate in a FCFS queue.

Therefore, may I suggest that the first-come-first-serve basis be replace with balloting instead. As such it will allow every interested party to gain a fair share of opportunity that is unaffected by any dispute regarding whoever has reached early or in is in queue earlier- this will potentially eliminate the tension build up during a queue and save everyone's time. In addition, buyers who willingly attend the ballot- perhaps at your determine time- may be more receptive to the drawing result as every participant stand equal chance and has managed their expectation.

I sincerely hope you may consider such an option as I believe that JW has been offering great service and product to it's satisfied customers that such predicament shouldn't exist to affect the relationship. Thank you.

Replied by John:

In the event of a dispute with the queue order, we will check the security camera installed at the main door.
   
  Posted by:
  Choe Kee Hong
  03/11/2011 11:24:39 PM
   
  Country:
  Singapore
   
  Subject: Precista Chronograph
   
  Thank you for doing a wonderful job an overhaul of my vintage Precista Chronograph.

The money was well-spent on the vintage timepiece and I have been wearing the vintage on a daily basis so far because it looked so fresh.

I also appreciate you for going the extra mile of changing a new plexi crystal as a complimentary service.

Please keep up the excellent work. As usual, I know my watches are safe and well taken care of by an experienced, passionate and trustworthy watchmaker.

Choe Kee Hong
Singapore
   
 
 
 
     
 

 

Business Hours (2018):

Thursday : 12:30pm - 3:00pm

Saturday : 12:30pm - 3:00pm

Mon/Tue/Wed/Fri/Sun/PH : Closed

For more watches & accessories, pls visit:

JW Horological Gallery
10 Anson Road,
#02-88, International Plaza, Singapore 079903
(Beside Tanjong Pagar MRT)
Tel: (65) 65386055, Fax: (65) 65380980
Email: jwwatch@pacific.net.sg