Operating Hours: Thursday & Saturday: 12.30pm- 3pm

 
     
     
 
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Dear Customer,
You can drop us a message in our forum by clicking the button below. Thank you.
   
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  Posted by:
  Roland Lim
  29/01/2019 10:21:19 PM
   
  Country:
  Singapore
   
  Subject: (TOM CHNG - BAD EXPERIENCE) My favourite shop
   
  Have been JW Amara shop since the 90's till now the IP shop.
Always enjoy my visit there and like their reasonably pricing of new or preown watches.
Both John and Angela are friendly and knowledgeable.
Witnessing it became very popular lately, at time feel "unwanted" there too due to over crowded. But don't think it is fair to call it a bad experience.
This is one of the credible preown shop I will surely recommend to my friends.
Looking forward to visit their new shop in March soon.
   
  Posted by:
  Han WJ
  29/01/2019 2:20:01 PM
   
  Country:
  Singapore
   
  Subject: (TOM CHNG - BAD EXPERIENCE) Excellent service and Experiences
   
  Over the past few years, i have 2 watch servicings at JW, and 1 watch purchased there, have no doubt their service are great, if not impeccable.
Very detailed and knowledgeable!
Will continue to patronise and recommended them to friends and relatives!
   
  Posted by:
  YIP
  29/01/2019 1:02:31 AM
   
  Country:
  Singapore
   
  Subject: (TOM CHNG - BAD EXPERIENCE) My experience
   
  I am writing this because I just read a feedback of bad experience of JW. My experience is totally different and I would like to share.
Firstly I must say I am not John himself pretending as YIP :p.

Ok, joke aside. I checks JW webpage every week, and I do not visit JW H Gallery very often, about a few times a year. But it is always a delightful one every time, no matter buying something or just browsing in the shop. John is helpful and easy to talk to, the lady boss ( I don’t know her name, until reading some previous feedback today) is always soft spoken and polite. A bit of patient is needed especially during weekend ( they used to open more days in a week...).

Some other watches sellers do not charge GST but JW does. As a Singaporean, I knows why and understands. I had once forgotten about it, the lady boss calculated the total amount after GST and told me how much I need to pay. So I think it is fair and Ok.

I am looking forward to visit their new shop soon.

Regards

YIP
   
  Posted by:
  Michael.C
  19/01/2019 8:50:33 PM
   
  Country:
  Singapore
   
  Subject: JW horological Gallery is TOP
   
  John and Angie has been in this business for many years, they are TOP notch in the watch industry. I am always very pleased and satisfied with their customer service. Their showroom is beautiful and well curated, I always enjoy my time there whenever I pop by. Over the years, through our dealings, they treated me like their friend and whenever I need some advice on my watch, John will give his honest opinions.

When it comes to watch servicing, I only trust John and his team. With John, I am assured that my precious time pieces are well taken care of even to the smallest details. John is highly skilled and knowledgeable in his craft. He knows exactly what a purist would request from their trusted, reliable watchmaker. A true artisan!

John is passionate about watches and understands the mindset of the watch collector, he knows what every watch collector want. I always have 100% peace of mind knowing that John will do the very best he can.
   
  Posted by:
  Yeo Teck Chye
  13/12/2018 11:00:57 PM
   
  Country:
  Singapore
   
  Subject: From Watch Restorer to Friends
   
  I've gone to JW Watch since they were in their previous premises until they moved to the current International Plaza place. In this time, I've sent a 1969 Seiko, a pre-owned Lord Marvel, an old Omega windup watch, an Omega Chronostop, my beloved 16013 Rolex, an old Seiko UFO, a 1000m Sector Golden Eagle, and a 1963 Rado Green Horse for full servicing, overhaul & restoration.
This may seem like an awful lot of watches to send to any 1 particular place, notwithstanding the fact that each took 3-4 months to finish & collect. It's also not a short amount of time by any measure, but each time I collect my watches from John or Angie, I am comforted knowing that they were in good hands, & with a watch-smith who knows what he's doing!
I recall sending my dearly departed Father-in-law's Rado Greenhorse to John for restoration & repairs, & having asked him to recondition the dial, was advised not to re-touch it to maintain a vintage look, less I loss all semblance of an old watch from 1963, with a dial heavily made-up & unblemished. Only someone who loves watches genuinely would render such advice, & today, I look at the watch, & it winds silky-smooth & keeps excellent time, and is in impeccable condition, along with all the other watches I have ever sent to him for repairs & servicing.

In due course of our transactions, we have become friends, together with his wife Angie, sister Annie, her mum & the people behind the glass windows doing the repairs. We have many long conversations about watches & life, in many of my visits to their showroom, a fitting testimony to not only their dedication to their craft, but also their amicable relationship with their customers! They are artisans at what they do, and for the same cost, we'd be hard-pressed to find an equivalent anywhere else! Great Work JW Watch! TC:)
   
 
 
 
     
 

 

Business Hours (2nd March 2019):

Thursday : 12:30pm - 3:00pm

Saturday : 12:30pm - 3:00pm

Mon/Tue/Wed/Fri/Sun/PH : Closed

For more watches & accessories, pls visit:

JW Horological Gallery
3, Pickering Street,
#01-50, Singapore 048660
(Facing South Bridge Road, directly opposite Fook Hai Building 福海大夏)
Tel: (65) 65386055
Email: jwwatch@pacific.net.sg