Operating Hours: Thursday & Saturday: 12.30pm- 4pm

 
     
     
 
  FEEDBACK  
 
     
 
     
 
Dear Customer,
You can drop us a message in our forum by clicking the button below. Thank you.
   
Author
Message
  Posted by:
  Consul
  07/12/2008 10:54:16 AM
   
  Country:
  Brunei Darussalam
   
  Subject: Enquiry
   
  Hi. Do u ship to Brunei? May I know the cost? How to book a watch? Because u r base on 1st come 1st serve, how ppl going onlyn gona benefit from 1st come 1st serve? This is because ur watches is often sold out quickly before we could get a hand on the watch. I would like to know if u ship to Brunei. Thanks.
   
  Posted by:
  Eugene
  25/09/2008 2:57:19 PM
   
  Country:
  Singapore
   
  Subject: Feedback
   
  The bezel plate of my Omega PO popped out after I had accidentally dropped it on the floor. I brought it to their local service centre, who without even looking at it much - told me it couldn't be fixed and quoted me about $300 to replace the whole bezel, even though only the bezel plate came off.

Feeling the charges are unjustfied, I then bought the watch to John - who asked me to leave the watch with him for one night as he needed time to work on it. Called me up the day and told me it was fixed. The best thing is, being a regular customer - he didn't charge me a cent and even delivered the watch to the taxi stand when I collected it so that I could save on parking charges !

This is a good example of how John and his people (eg. Angeline) goes about running their business - honest, skillful and customer oriented.

Thumbs up !

   
  Posted by:
  Mrs Kang
  03/07/2008 2:36:57 PM
   
  Country:
  Singapore
   
  Subject: Watch for Servicing
   
  I sent my lady Rolex Watch for Servicing. Oh my gosh when I received the watch, it looked like brand new! My friend thought I bought another new watch again. Cos when I sent in, there were so many scratches & dents on the watch.

Thanks JW that this watch is very meaningful to me cos it was a wedding gift from my parent.
   
  Posted by:
  Choe Kee Hong
  25/06/2008 2:23:11 PM
   
  Country:
  Singapore
   
  Subject: Great Service, even greater knowledge
   
  I just bought a pre-owned IWC Mark XII from JW. It is a beautiful watch. The service was excellent. John was patient and knowledgeable when he explained the history of the watch to me.

I have been JW's client for two years and I trust their expertise and fair dealing. Just like a good watch, JW has integrity and character. I like shopping there for watches. Over the last two years, I have bought two Auguste Reymond, two Oscars, one GP ladies, one Seiko Perpetual and the recent IWC. Each time I left the place a very satisfied customer.

Keep up the good job!

Choe Kee Hong
   
  Posted by:
  Alex
  24/12/2007 8:53:32 PM
   
  Country:
  Singapore
   
  Subject: Excellent Dealer
   
  I have been John's customer for the last 9 years, and never once I was disappointed with either a purchanse or sending my vintage watches for service.

John is just about the only guy I would trust with my vintage collection. A honest and sincere dealer, fair price and excellent service.
   
 
 
 
     
 

 

Business Hours (2017):

Thursday : 12:30pm - 4:00pm

Saturday : 12:30pm - 4:00pm

Mon/Tue/Wed/Fri/Sun/PH : Closed

For more watches & accessories, pls visit:

JW Horological Gallery
10 Anson Road,
#02-88, International Plaza, Singapore 079903
(Beside Tanjong Pagar MRT)
Tel: (65) 65386055, Fax: (65) 65380980
Email: jwwatch@pacific.net.sg