Thank you for doing a wonderful job an overhaul of my vintage Precista Chronograph.
The money was well-spent on the vintage timepiece and I have been wearing the vintage on a daily basis so far because it looked so fresh.
I also appreciate you for going the extra mile of changing a new plexi crystal as a complimentary service.
Please keep up the excellent work. As usual, I know my watches are safe and well taken care of by an experienced, passionate and trustworthy watchmaker.
Choe Kee Hong
Singapore
Dear Customer,
You can drop us a message in our forum by clicking the button below. Thank you.
Anonimo San Marco
I have been going to JW for some years now and recently purchased a Anonimo San Marco thanks to John.
I always find great deals at JW and the service provided by both John and Angeline is superb.
They are helpful, friendly and do their best to get the watch pieces you want
Thanks guys
Maurice Lacroix Pontos Rectangulaire PT 6147
Hi,
Today is my first time surfing your website and I was looking thru the pictures you have posted in your website. Boy you have an impressive collection of watches in a very nice shop!
While browsing your selection of watches on your website this afternoon, we spotted the Maurice Lacroix Pontos Rectangulaire PT 6147. We were planning to make a dash to your shop at lunchtime tomorrow to get the watch (we read about how fast your watches get snapped up.) but when we surf again (now) it's sold!
My boyfriend is really disappointed. We really liked the watch very much.
Can you help us?
Thks.
Rgds
MV
Boxy Brick Winder
Hi, I saw your ad on the boxy watch winder and am keen to get 4 pieces. May I know whether you still have stocks so that I can go down on Thursday to your shop to have a look. Tks.
Why?
Saw an update dated 15 May (Sunday) & one of the watches caught my eye. Since you guys stated there'll be no reservation via phone and watches are 1st come 1st serve basis with priority given to walk-in customer, also given that you guys only open on Tues, Thur & Sat only, I thought I probably will wait till 17 May when u open for business. Turn out u will be closed on 17 May as it's a public holiday. But even before you open for business, some of the watches were updated on 16 May as Sold or On Hold. Why is this so?
Replied by JW: Those were last Friday's listing. We update new watches on Monday/Wednesday/Friday at night around 10pm. We will then put "sold" or "on hold" the following day(s), sometimes one two days later but mostly done on the day where we do our next new listing cause we are not 24 hours online.
We suggest you view our website on every Monday, Wednesday & Friday around 10pm and make your purchase the following days (Tuesday, Thursday & Saturday). "WW" - Wanted Watches usually sold within half an hour once shop opened.
Due to lack of manpower, we close that 4 days (including Sunday) for watch repairing/servicing. We work 7 days a week including public holidays (except CNY & Watch Fair) since 1996.
Servicing an Omega Speedmaster
One fine day three months ago, my Omega Speedmaster cal 861 stopped working. Apparently, the mainspring broke due to wear. I brought my watch to John who looked at it and said that the problem was indeed due to a broken mainspring. I left my watch in John's good hands. It took a while as John had to order a new mainspring. When John called to inform me that the watch was ready, I went to JW to collect my watch. My speedmaster was working fine and John said that he also overhauled my watch for free. Now that is good service.
I have recommended a few friends to John and one of them actually bought a Ball engineer from JW. He is happy with his purchase and so did I as I got my speedmaster from JW. I told my friends that before you go and get an expensive watch, you need to know a good and friendly watchmaker. John is both good and friendly. Thanks John
Recommendation
Dear John
I am satisfied with the watch recommended by you is Auguste Reymond.
It works pretty well with accuracy as l have expect from this brand and truly you have not failed me with the right recommendation.
Thumb up for your integrity and knowledge in watches.
Would come back for another watch as said.
Best Regards,
David Cheang
Moser Mayu Platinum
i want to thank John for the great business i could do with him. Even with some disturbances he was a honest and very confident seller. The watch is beautiful and as exactly as described. I will buy other watches from John. Thanks a lot.
IWC GST Chrono
Bought the IWC watch and stop running after a month plus. Kinda worried but John assured me that it is not a big problem and will be taken off. i must say John's professionalism & service level is fantastic and would recommend anyone to buy from him. Will not hesitate to get another watch from him.
Hoping to see my proud IWC Chrono in working condition again. cheers
Kudos to John and team.
Polishing of Rolex watch -part 2
As mentioned that collection of my watch is 1 week later, Friday evening got a sms from John.
Tat my Rolex is ready for collection, went down next day (Sat).
Shop are full of customers, but John personally handed over my watch back to me.
He also give me a few pointers regarding my watch and also how to take care of it.
BTW, he done a great job on it !! Having polished my watch to it former glory and
he also clean up the dial ( Surface ) of the watch, very wholesomely clean and also 99.9%
spotless, accordingly to him, he regulated the watch too.
Very nice of him TO GO THE EXTRA MILE!!
Will highly recommended him to watches owners whom need to service
their watches.
A Big Thanks You ! John!